Teams were spending hours digging through shared folders, documents, and chats — often for answers that already existed. traditional search didn’t help. we needed a private, reliable, ai-powered way to ask questions and get answers from the knowledge teams already had
I led the design of team brain - from a vision to reality in less than 4 weeks. An ai-powered search experience that gives teams direct answers from their own documents, not just links.
4 weeks
Time
2
Reserach Studies
customer roundtables
Status
staff rollout
Phase
no keywords — just ask like you would in chat. no more digging through documents.
interweaving different contextual intents through the same ai workflows (search > chat).
helps pulls insights from docs, designs, whiteboards etc to form a shared knowledge base across teams.
provides direct answers with relevant context, not just document links. Shows where information came from and when it was last updated.
supports external knowledge sources to keep answers unified and searchable for large teams.
Future vision of bringing modes of ai-powered search

educational driven defaults for ai-search suggestions

seperate search and chat modes
people expected perfect answers — designing for uncertainty became the real design challenge.
with the right alignment, a few focused people can build production ready capabilities fast.
once internal staff saw that search could infer nl intent, we saw a sizable shift in keywords v.s nl queries
even with small latency, internally teams have valued the depth of answers, where discovery trumped speed.